Remote Client Support Specialist
Full-Time | Remote | U.S. Based

We are seeking highly motivated individuals to join our growing team as Remote Client Policy Specialists. This position offers a unique opportunity to work virtually, serve families across the country, and build a long-term, purpose-driven career.

As a Remote Client Policy Specialist, you will play a vital role in helping individuals and families understand and select the benefits that best align with their needs. Our team conducts all meetings virtually, allowing for flexible scheduling and a true work-from-anywhere model.

About the Role

• Conduct virtual client consultations to assess needs and recommend benefit solutions

• Provide clear, professional guidance through each step of the enrollment process

• Maintain accurate documentation of client interactions and follow-ups

• Deliver exceptional support and build long-term client relationships

• Engage in ongoing training to stay current with tools, systems, and best practices

What We Offer

• 100% remote work environment

• Flexible schedule

• Access to pre-qualified leads—no cold calling

• Long-term income potential through vested renewals

• Comprehensive training and continuous professional development

• Supportive, mission-driven team culture

Qualifications

• Strong communication and interpersonal skills

• Self-motivated and organized with the ability to work independently

• Comfortable with virtual tools, video calls, and digital record-keeping

• A service-first attitude and desire to help others

• Prior experience in customer support, sales, or consulting is helpful but not required

Additional Requirements

• Must be a U.S. citizen or authorized to work in the U.S.

• Must have access to a reliable internet connection and a Windows-based laptop or PC with a working camera

If you’re looking for a career with flexibility, purpose, and the opportunity to make a lasting impact, we encourage you to apply.